Q: Do you accept small orders?
Yes it is. If you are a small retailer or you want to start a business, then we are absolutely willing to grow with you. We look forward to establishing a long-term cooperative relationship with you.
Q: Can we print the logo on the product?
Yes you can. Just send us the original image of your logo. The logo can be printed on the product, packaging, or product label.
Q: Can I customize my own products?
Yes, we are glad to receive your customize requests, the colors, shapes, dimension, hardness, grain printing, 3D patterning, capacities and functions; meanwhile the M.O.Q. should be considered.
Q:What is the loading port?
Qingdao port, but we can also deliver the goods to the port according to your requirements.
Q:What are your payment terms?
We usually accept wire transfer, Western Union, Paypal and Letter of Credit.
Q:Can I visit your company and factory in China?
We welcome you to visit our factory in any time, If you can't come to China, we can also visit by video call. Make an appointment in advance.
Q: Can I get some samples for free?
New clients are expected to pay for the courier cost, the small pieces of samples are free for you. We have cooperation delivery company - Fedex, DHL, EMS, TNT, UPS ARAMEX etc. we will check the cheapest the courier fee and tell you, Or inform us your collection account.
Q: How does your quality control?
We have a professional QC team, we will control the goods quality during all the mass production,and we can do inspection service for you.
Q: Can you do design for us?
We have a professional designer team to help our customer do design work.
Q: Where have you exported these products?
We have exported goods to more than 30 different countries. Our main markets are USA, Euro, Canada, Chile, Mexico, France Australia, India, Korea, Bahrain and so on.
Q: How about import customs fee?
Please pay attention: Our sales will declare the custom value as customers require normally. Import duties, taxes and charges are not included in the item price or shipping. These charges are the buyers' responsibility. Please check with your country customs office to determine what these additional costs will be prior to buying. If the goods were turned back or destroyed for unable customs-clearance, the related cost will be paid by customers.
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